Assertive communication is the ability to express positive and negative ideas and feelings in an open, honest and direct way. It enables a person to deal confidently and successfully with the people around him. It recognizes our rights whilst still respecting the rights of others. It allows us to take responsibility for ourselves and our actions without judging or blaming other people.
As an effective communication ingredient, assertiveness helps communicators to make balanced decisions and reach their goals. It allows us to constructively confront and find a mutually satisfying solution where conflict exists. Thus making it an essential skill for corporate and students alike.
There are many advantages of assertiveness in communication:
promotes co-operation within teams
leads to the development of mutual respect with others
minimizes hurting and alienating other people
helps make decisions and free choices in life
NIIT understands the critical role assertive communication plays in personal and professional development of a candidate and has designed a dynamic course that enhances a trainee self-esteem and confidence while communicating.
The Assertive communications program aims to equip participants with skills and strategies which will allow them to create a niche for themselves in any organization that they work for. This program will teach participants how to make their interactions more assertive and will provide ample opportunity to practice the same, in the form of role plays to enhance participant learning experience.